Products & Services
The annual contribution covers the period of July 1st to June 30th . Kindly remember that this contribution enables the Cooperative to maintain its operations (rental of our location, equipment & staff).
The invoice for the annual contribution is payable upon receipt. The contribution is subject to change and is determined by the administration council each year.
A member who registers between April 1st and June 30th , will be invoiced for the annual contribution. This will therefore cover the period of registration up to the 30th of June of the following year.
Default of the annual contribution payment
A default in the payment of the annual contribution, of 2 years or more, may lead to the cancellation of the membership.
As per article 27 of the cooperative law, if a balance is due, the registration fee ($50.00) will be applied towards the balance due and you will no longer be a member of COOP-SANTÉ. In order to become a member again, you will need to re-apply as per our current registration policy.
Our doctors operate by appointment only. To make an appointment, please contact us by telephone at 819-327-3534.
Cancellation of appointment
Pour annuler un rendez-vous, vous devez aviser le secrétariat 48 heures avant celui-ci.
Pour TOUT patient qui ne se présente pas à son rendez-vous ou omet d’en aviser le secrétariat, des frais de 15,00$ seront exigés et une facture vous sera envoyée.
Reports and miscellaneous
An administration fee of $25.00 will be applied for any NSF (non-sufficient funds) check received. An invoice will be mailed to you.
Fees are applicable for completion of all medical reports. A schedule of applicable fees can be found displayed in the waiting area of Coop-Santé which respects the provincial grid as established by the RAMQ (medicare). You may pay these fees by check or cash only at your scheduled appointment.
Fees are also applicable for prescription renewal requests made without a medical appointment.
Fees of $50.00 to $100.00 may be charged to patients who do not possess a valid medicare card at the time of their appointment. These fees are payable directly to the doctor and cash only will be accepted.
We reserve the right to refuse a member or to reimburse an already registered member, for any inappropriate or disrespectful behaviour towards our staff or our procedures.